Commercial in Confidence: All you need to know

Katie Chan • Jun 08, 2022

Commercial in Confidence: All you need to know

It is said that knowledge is power, and nowhere is this truer than in the business world. In today's competitive marketplace, companies are constantly striving to gain an edge in a very competitive economy. One way they can do this is by keeping their plans and strategies secret. 


This is where commercial in confidence comes in. By legally protecting information such as business plans, product designs, sensitive financial information, and marketing strategies, businesses can make sure that their business affairs stay private.


Commercial in confidence is any information that could give a business an advantage over its competitors. When businesses share commercial in confidence with others, they typically do so under strict non-disclosure agreements that forbid the recipient from disclosing the information to anyone else. 


Violating such an agreement can lead to serious consequences, including legal action and financial damages. Consequently, businesses must be very careful about whom they share commercial in confidence and under what circumstances.

Types of Business confidential information

There are three main types of business confidential information in Australia.

Financial information


This includes information relating to a company's financial position, performance or prospects. It can include balance sheets, profit and loss statements, and cash flow projections.


A company's financial information is a critical part of understanding its overall health and performance. Financial statements can provide insights into a company's overall financial position, as well as its performance over time. 


They can also be used to compare a company's financial situation to that of its peers. Understanding a company's financial information can help investors make more informed decisions about whether or not to invest in the company.


Product information


This includes information about a company's products or services, such as pricing, design, production methods and marketing plans.


A company's product information is a vital part of its marketing strategy. This information will eventually help potential customers to understand what the product is and how it can benefit them. 


Product information can also help to differentiate a company's products from its competitors.


Personnel information


This includes information about a company's employees, such as skills, training, experience and salaries.


Personnel information is a crucial component of any business. This type of information can help a company to assess the skills and training of its employees, as well as their experience and salaries. 


This data can be used to make decisions about hiring, promotions and raises. In addition, personnel information can be used to identify potential problem areas within a company. 


For example, if a high proportion of employees are leaving after a short period of time, this may indicate that there are issues with the company's culture or training program. This information may be misused in the wrong hands, and hence is important to keep it under wraps.


As a business, you will undoubtedly have information that you need to keep confidential. This could be anything from your company's financial records to sensitive customer data. safeguarding this information is vital to the success and security of your business.

How do you safeguard confidential information?

There are a number of ways you can safeguard confidential information, including:

Encrypting files and storing them in a secure location


When it comes to security, there are often multiple layers that can be employed in order to better protect sensitive information. For example, encrypting files and storing them in a secure location is one way to ensure that only authorised individuals have access to the data. While this may seem like a fairly straightforward process, there are actually a number of factors that need to be taken into account in order to ensure the security of the data.


  • The encryption method that is used needs to be strong enough to resist brute force attacks. 
  • The key that is used to encrypt the data needs to be properly managed and stored in a secure location. 
  • The data itself needs to be stored in a location that is not easily accessible by unauthorised individuals. 


It is possible to create a very effective security system for protecting sensitive data with encryption. In addition, you can take measures to control who has access to confidential information, such as restricting access to certain individuals on a need-to-know basis. 


Password protecting access to important files and systems


In today's world, cybercrime is a real and growing threat. Hackers can gain access to important files and systems, causing serious damage. As a result, it is more important than ever to password protect access to important files and systems. 


By using strong passwords that are difficult to guess, you can help to prevent hackers from gaining access to your data. In addition, you should also keep your passwords confidential and change them on a regular basis. By taking these steps, you can help to keep your data safe from cybercrime. This also helps you keep track of what you are sharing in commercial in confidence, as you may have to share passwords temporarily.


Draw strong contracts


If you absolutely have to share information, make sure you draw iron-clad contracts first with proper confidentiality clauses. When it comes to safeguarding commercially sensitive information, there are a few key things to keep in mind. 


First and foremost, always use a nondisclosure agreement (NDA) when sharing confidential information with another party. This will help ensure that intellectual property remains protected and does not end up in the wrong hands.


Another important thing to remember is to limit the amount of information that you share with others. Only share what is absolutely necessary and make sure that all confidential information is stored securely. Always be careful when discussing confidential information in public or online, as it can be easily overheard or seen by others.


Restricting access to certain areas 


In many organisations, there is a need to restrict access to certain areas or information to only those who need it. This can be for security reasons, to protect commercially confidential information and intellectual property or to prevent unauthorised personnel from causing harm. 


There are several ways to achieve this, such as using physical barriers, locking doors, or using security cameras. Another option is to use software-based controls, such as password-protected files or user accounts with limited permissions. 


Whatever the approach, it is important to have a clear and well-documented policy in place so that everyone understands what is allowed and what is not.


Ensuring that all staff are aware of their responsibility to keep the information confidential


In today's world, information is one of the most valuable commodities. Whether it is customer data, financial records, or trade secrets, businesses go to great lengths to protect their information. 


One of the most important ways to protect confidential business information is to ensure that all staff are aware of their responsibility to keep information confidential. By making sure that all employees understand the importance of confidentiality, businesses can help to create a culture of discretion and security. 


In addition, businesses should have clear policies and procedures in place to ensure that information is only shared on a need-to-know basis. 


Implementing these measures will help to protect your confidential information from being accessed by unauthorised individuals.


If you have any questions about safeguarding confidential information, or if you need assistance in implementing any of the measures listed above, please contact our team of experts. We are always here to help with our legal services.

Establishing a confidential agreement

A confidentiality agreement is a legally binding contract between two or more parties, in which the parties agree to exchange confidential information and keep it secret. The confidential information may be any type of information, including trade secrets, business plans, financial information, or other sensitive information. 


​​In Australia, a confidentiality agreement (also called a non-disclosure agreement or NDA) is a legally binding contract between two parties in which one party agrees to not disclose information that may be considered confidential. 


The purpose of a confidentiality agreement is to protect sensitive information from being made public. This type of agreement is often used when businesses are seeking to protect their trade secrets or other proprietary information. Confidentiality agreements can be either written or oral, but it is generally advisable to have a written agreement in place so that there is no confusion about the terms of the agreement. 


When drafting a confidentiality agreement, it is important to clearly identify what information will be considered confidential and to ensure that all parties understand their obligations under the agreement. 

Components of a Confidentiality Agreement 

A well-written confidentiality agreement can help to protect your business's confidential information and maintain its competitive edge.


In Australia, there are several key components that must be included in a confidentiality agreement in order for it to be legally binding. 



  • The parties involved must be clearly identified. 
  • The scope of the agreement must be defined, specifying what information is to be considered confidential and how it can be used. 
  • There must be a clear expiration date for the agreement. 


By including these essential elements, businesses can protect their confidential information from unauthorised disclosure.

Contract clauses

In Australia, contract clauses involving commercial in confidence are common. These clauses are designed to protect confidential information from being disclosed to third parties without the consent of the party who owns the information. A typical clause will state that:



  • the parties agree not to disclose any confidential information to any person or entity outside of the contract.
  • the specific type of information that is considered confidential, such as business plans or financial records. 


In order to be effective, contract clauses involving commercial in confidence must be clear and concise. They should also be tailored to the specific needs of the parties involved.


When entering into a commercial contract, it is important to protect your confidential information. In Australia, this can be done by including a clause in the contract that requires the other party to keep the information confidential. 


The clause should specify what information is to be kept confidential, and how long the confidentiality obligation will last. It is also important to make sure that you have the right to enforce the clause if the other party breaches it. 


Otherwise, you may find yourself without any recourse if your confidential information is leaked. Including a well-drafted confidentiality clause in your commercial contracts will help to protect your business interests and give you peace of mind.

Obligation of Confidence 

The obligation of confidence is a legal doctrine that prohibits the disclosure of confidential information without the consent of the person who provided the information. 


The doctrine is typically used to protect trade secrets, but it can also apply to other types of information, such as sensitive business or personal information. 


In the commercial context, the obligation of confidence can arise in a variety of circumstances, such as when a company enters into a nondisclosure agreement with another party. The obligation of confidence can also be implied by the nature of the relationship between two parties, such as when one party provides confidential information to another in order to obtain a business advantage. 


Violating the obligation of confidence can give rise to a variety of legal claims, such as breach of contract or defamation.


This protection is typically used in scenarios where one party has shared confidential information with another party in the course of doing business. 


The obligation of confidence requires the receiving party to keep the information secret and to only use it for the purpose for which it was intended. As such, it is important for businesses to take steps to ensure that their employees and contractors understand and respect the obligations of confidence.

Duty of Confidence

In the commercial world, the term "duty of confidence" refers to a legal obligation to keep certain information private. This information can include anything from customer lists and marketing plans to manufacturing processes and financial data, anything that could be used to harm your company or give your competitors an unfair advantage. 


This duty can arise in a number of ways, but most commonly it is either expressly stated in a contract or implied by law. Under both contract law and common law, an individual who discloses confidential information without authorisation can be held liable for damages. 


The duty of confidence is an important part of doing business, and it helps to ensure that sensitive information is not mishandled. By respecting the duty of confidence, businesses can protect their interests and maintain the trust of their customers.

Breach of Confidence

A breach of confidence occurs when someone discloses information that was supposed to be kept secret. This can be devastating to a company, as it can lead to the loss of customers, competitive advantage, and even legal action.


There are many ways to prevent a breach of confidence, such as having strict confidentiality agreements in place, ensuring that only authorised personnel have access to sensitive information, and encrypting all confidential data.


For example, if an employee discloses confidential information about their company to a competitor, this may give the competitor an unfair advantage. Sometimes, former employees violate confidentiality agreements and disclose sensitive information to outsiders.

Conclusion

Commercial in confidence is a legal term that refers to any information a business wants to keep secret. This could be anything from future product designs and marketing plans to sensitive financial information. By keeping this information confidential, businesses can make sure they stay ahead of the competition. 


So, what can your business do to protect its confidential information? The best way is to
get in touch with a legal team who understands the ins and outs of commercial in confidence. 


At KMB Legal, we have years of experience helping businesses just like yours keep their secrets safe.
Contact us today for more information on how we can help you.

FAQs

Who has Duty of Confidence?


The duty of confidence can arise in a variety of circumstances, and it is important to be aware of when it applies. The receiver of the confidential information is usually held responsible. 


The duty of confidence generally arises when an individual has been entrusted with confidential information by their employer. This could include information about the employer's business plans, strategies, or customers. 


The duty of commercial in confidence also applies to any information that an individual has promised to keep confidential, such as trade secrets or proprietary information. In some cases, the duty of confidence may also extend to personal information, such as medical records or financial information.


When can you legally break Confidentiality?



There are situations where confidentiality may be legally broken. For example, if a company is required to disclose information by law or court order, it may be forced to break confidentiality. 


Additionally, if there is reason to believe that disclosure is necessary to prevent imminent harm, confidentiality may be broken in order to protect the health and safety of individuals. In general, confidentiality should only be broken in situations where there is a clear legal or ethical justification for doing so. Otherwise, businesses risk damaging their relationships and losing the trust of their clients.


What happens if you break confidentiality?


When you are given confidential information, it is important to remember that this information is not meant for public consumption. If you break confidentiality, you could face serious consequences, including legal action. 


In some cases, breaking confidentiality can also lead to a loss of trust, which can damage relationships and make it difficult to do business in the future. When you sign a non-disclosure agreement, you are agreeing to keep information confidential. 


If you break this agreement, you could be sued for breach of contract. In addition, divulging confidential information can have a negative impact on the person or company who entrusted you with this information. 


They may feel betrayed and choose to sever ties with you as a result. It is important to take confidentiality agreements seriously and to think carefully before sharing any sensitive information.


Can therapists break confidentiality?



In Australia, therapists are bound by confidentiality except in very specific circumstances. These circumstances include if the client is at risk of harming themselves or others, if there is suspicion of child abuse, or if the therapist is ordered to disclose information by a court. In all other cases, therapists must keep information disclosed to them by clients confidential. 


This means that they cannot share this information with anyone without the client’s expressed permission. The only exception to this rule is if the therapist believes that disclosure is necessary to prevent serious harm. In such cases, the therapist may choose to break confidentiality in order to contact authorities or take other appropriate measures.


Does confidentiality apply after death?



In Australia, the concept of confidentiality is closely linked to the law of privacy. The law of privacy protects an individual's right to keep their personal information confidential and private. After someone dies, their right to privacy is transferred to their estate. 


This means that the executor of the estate has a duty to keep the deceased person's information confidential. 


However, there are some exceptions to this rule. For example, if the deceased person has left instructions in their will for their information to be disclosed after their death, then the executor may disclose this information. 


In addition, if the disclosure of information is necessary to prevent a crime or protect public safety, then the executor may also disclose this information.


What is the difference between confidential and commercial in confidence?


The terms confidential and commercial in confidence are often used interchangeably, but there is a key difference between the two. Something that is considered confidential is meant to be kept secret, while something that is commercial in confidence may be shared with those who have a need to know. 


For example, a company's financial records would be considered confidential, while the existence of a new product line would be considered commercial in confidence. 


In general, information that is considered confidential is more sensitive, and its disclosure could lead to negative consequences. As such, it is important to be aware of the distinction between the two terms.

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